Shipping & Delivery
We understand that you want to know where your minis are. That's why we've listed the most frequently asked questions about shipping and delivery below.
Is your question not listed? Feel free to send us a message , we are happy to help you!
Collapsible content
Where do you ship to?
We aim to ship worldwide and regularly add new destinations. Whether you live in the Netherlands or on the other side of the globe, our miniatures will find their way to your dollhouse.
We currently ship to all countries within the EU, the United Kingdom, the United States, Canada, Australia and New Zealand.
If your country is not listed below, please contact us to discuss the possibilities.
Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Japan, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, Slovakia, Slovenia, Spain1, Sweden, Switzerland, United Kingdom, United States
1 Please note: The Canary Islands and the exclaves Ceuta and Melilla are excluded from shipping to Spain.
When will you ship my order?
dan nemen we altijd contact met je op.
Can I pick up my order in Rosmalen?
het scheelt ook nog eens verzendkosten én verpakkingsmateriaal. Kies bij het afrekenen voor Afhalen bij Mouse and Mini's.
Let op: kom pas langs zodra je van ons een bericht hebt ontvangen dat je bestelling klaarstaat. We nemen contact met je op om samen een ophaalmoment af te spreken.
How much do I pay for shipping?
Shipping costs are automatically calculated during checkout. They depend on the weight and size of your ordered products in combination with the final destination. We ship with care via PostNL within the Netherlands and via Deutsche Post to other destinations.
Small items that fit through the mailbox are shipped as tracked letterbox parcels. Letterbox shipping uses three weight tiers depending on the total order weight. Larger or heavier orders are shipped as tracked standard packages.
If your country is not listed below, please contact us to discuss the possibilities.
| Letterbox Parcels | Standard Package | |||
|---|---|---|---|---|
| small | medium | large | ||
| Australia1 | € 7.45 | € 9.45 | € 12.45 | € 9.45 |
| Austria | € 6.95 | € 7.45 | € 8.45 | € 11.95 |
| Belgium | € 6.45 | € 7.45 | € 8.45 | € 10.95 |
| Bulgaria | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Canada1 | € 6.45 | € 7.95 | € 10.45 | € 18.45 |
| Croatia | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Cyprus | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Czech Republic | € 9.45 | € 10.45 | € 10.95 | € 12.95 |
| Denmark1 | € 7.45 | € 8.95 | € 9.95 | € 13.95 |
| Estonia | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Finland | € 6.45 | € 7.95 | € 9.95 | € 12.95 |
| France | € 5.95 | € 7.95 | € 8.95 | € 11.45 |
| Germany | € 5.95 | € 5.95 | € 6.45 | € 5.95 |
| Greece | € 7.95 | € 8.95 | € 11.45 | € 14.45 |
| Hungary | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Ireland | € 6.95 | € 7.95 | € 8.45 | € 12.95 |
| Italy | € 6.45 | € 7.95 | € 9.95 | € 11.95 |
| Latvia | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Lithuania | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Luxembourg | € 9.45 | € 10.45 | € 10.95 | € 14.95 |
| Malta | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Netherlands | € 4.45 | € 4.45 | € 4.45 | € 6.95 |
| New Zealand1 | € 7.95 | € 9.45 | € 10.45 | € 20.45 |
| Poland | € 6.45 | € 7.45 | € 9.45 | € 12.45 |
| Portugal | € 9.45 | € 10.45 | € 10.95 | € 12.45 |
| Romania | € 9.45 | € 11.95 | € 13.95 | € 18.95 |
| Slovakia | € 8.95 | € 10.45 | € 11.95 | € 15.95 |
| Slovenia | € 8.95 | € 10.45 | € 11.95 | € 15.95 |
| Spain2 | € 5.95 | € 7.45 | € 9.45 | € 11.45 |
| Sweden | € 6.95 | € 8.95 | € 9.45 | € 12.95 |
| United Kingdom1 | € 5.95 | € 7.45 | € 9.95 | € 11.95 |
| United States1 | € 5.95 | € 7.95 | € 9.95 | € 16.95 |
1Prices are dynamically converted to the local currency at the prevailing exchange rate. 2The Canary Islands and the exclaves Ceuta and Melilla are excluded from the shipping rate for Spain.
Do you have a packing service?
Would you like your order gift-wrapped? Just let us know in the comments field at checkout — we'll make sure it's beautifully wrapped!
Why does the packaging sometimes look reused?
zijn stevig en perfect herbruikbaar